Your privacy matters to us. This page explains exactly what data JutBuzz collects, why we collect it, how we store it, and what rights you have as a player on our platform. We keep things straightforward — no legal jargon, no hidden surprises.
Six core commitments JutBuzz makes to every Bangladesh player regarding their personal data.
All data transmitted between your device and JutBuzz is encrypted using industry-standard TLS protocols. Your login credentials, payment details, and personal information are never sent in plain text across our network.
JutBuzz stores your personal data on secured servers with restricted access. Only authorised personnel with a legitimate operational need can access player account data. All access is logged and audited regularly.
JutBuzz does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays within the JutBuzz ecosystem and is only shared where strictly necessary to operate your account.
JutBuzz does not store your bKash or Nagad account credentials on our servers. Payment processing is handled directly by the respective payment providers. We only retain transaction reference numbers for account reconciliation.
As a JutBuzz player, you have the right to access, correct, or request deletion of your personal data at any time. Submit a request to [email protected] and our team will respond within 5 business days.
JutBuzz only sends promotional communications to players who have opted in. You can unsubscribe from marketing messages at any time through your account settings or by contacting [email protected] directly.
JutBuzz operates the online gaming platform available at jutbuzz.net. We provide casino games, arcade-style games including Mines Gold and Captain Fisher, live dealer tables through WM Live, sports betting via Sports Events, and a range of other gaming products designed specifically for Bangladesh players.
For the purposes of this Privacy Policy, JutBuzz is the data controller responsible for the personal information you provide when registering and using our platform. If you have any questions about how JutBuzz handles your data, you can reach us at [email protected] at any time.
Note: This Privacy Policy applies to all services offered under the JutBuzz brand at jutbuzz.net. By registering on JutBuzz, you confirm that you have read and understood this policy.
JutBuzz collects personal data that is necessary to operate your account, process transactions, verify your identity, and comply with applicable regulations. We do not collect data beyond what is required for these purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account verification and age confirmation |
| Contact Data | Phone number, email address | Account communication and support |
| Financial Data | bKash/Nagad number, transaction references | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, OS | Security monitoring and fraud prevention |
| Usage Data | Games played, session duration, bet history | Platform improvement and responsible gaming |
| Communication Data | Support chat logs, email correspondence | Customer service and dispute resolution |
JutBuzz may also collect data indirectly through cookies and similar tracking technologies when you browse jutbuzz.net. See Section 7 for full details on how JutBuzz uses cookies.
JutBuzz uses the personal data we collect for the following purposes:
Note: JutBuzz will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
JutBuzz processes your personal data on the following legal grounds:
JutBuzz does not sell your personal data to any third party. We may share your data with the following categories of recipients only where strictly necessary:
Important: JutBuzz will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.
JutBuzz processes all deposits and withdrawals through bKash and Nagad. When you make a payment on JutBuzz, your transaction is handled directly by the relevant mobile banking provider. JutBuzz does not store your bKash PIN, Nagad PIN, or any other payment authentication credentials on our servers.
JutBuzz retains the following payment-related information for account management and regulatory compliance purposes:
Reminder: Always ensure your bKash or Nagad account is registered in your own name. JutBuzz cannot process withdrawals to third-party payment accounts, and any mismatch will trigger an account review.
JutBuzz uses cookies and similar technologies to improve your experience on jutbuzz.net. Cookies are small text files stored on your device that help us recognise you when you return to the platform and remember your preferences.
JutBuzz uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the JutBuzz platform.
JutBuzz retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal data retention policies.
Once the applicable retention period has expired, JutBuzz will securely delete or anonymise your personal data so that it can no longer be linked back to you.
JutBuzz takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure.
Your responsibility: While JutBuzz takes every reasonable precaution to protect your data, you are also responsible for keeping your account login credentials secure. Never share your JutBuzz password with anyone. If you suspect your account has been compromised, contact [email protected] immediately.
As a JutBuzz player, you have the following rights regarding your personal data:
To exercise any of these rights, contact JutBuzz at [email protected]. We will respond to all valid requests within 5 business days. In some cases, we may need to verify your identity before processing your request.
JutBuzz is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on JutBuzz or provide any personal information to us.
If JutBuzz becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposited funds in accordance with our Terms and Conditions. Parents or guardians who believe their child has registered on JutBuzz should contact us immediately at [email protected].
JutBuzz may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Continued use of JutBuzz after any update constitutes your acceptance of the revised policy. If you disagree with any changes, you may request account closure by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way JutBuzz handles your personal data, please get in touch with our support team:
For data access or deletion requests, please include your registered phone number and account username in your email so we can locate your account quickly and process your request without delay.